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COVID-19 Response


We're here for you during these challenging times to help answer any questions or concerns you may have and to find reasonable solutions to help you continue to deliver the Girl Scout Leadership Experience.  Please don't hesitate to reach out for support! Call 1.855.213.8555 or email

January 15, 2021 Update

Service Centers & Stores: Closed to unannounced, drop-in visits by members and public through at least Monday, April 5. For the continued health and safety of everyone, we ask that members please make every effort to NOT visit us unannounced. 

Stores: Curbside pickup by appointment only of preordered merchandise on Tuesdays-Thursdays from 10 a.m. to 4 p.m. Contact for assistance.

Council Staff: Working at-home and in-office during regular business hours. We’re still here to serve you! Please work with our staff members directly for assistance and to schedule virtual or in-person appointments. 

Camps: Limited on-site council programming by pre-registration only. Check

Property Reservations: Since regular meeting spaces may be unavailable to members in their communities, we’re accepting reservations for some rentable spaces for day use/troop meeting use only. Visit Doubleknot and select Property Reservation. At this time, our rentable spaces remain unavailable for non-family group overnight reservations.

Interim COVID-19 Guidance for Returning to In-Person Troop Meetings & Activities

As our council regions across New York and Pennsylvania move through phased re-opening, we’ve created guidance for returning to in-person troop meetings and activities. 

This guidance is being provided as an interim plan for when your geographic area enters Phase 4 (NY) and Green Phase (PA) when a COVID-19 vaccine has not been made readily available. 

We recognize that returning to in-person troop meetings and activities is a decision to be made with careful consideration and one that will happen when the time is right for you and your girls.

Please note that we may modify this guidance from time to time and as circumstances change. 

COVID-19 is an extremely contagious virus that spreads easily in the community. Please take all reasonable precautions to limit potential exposure for girls, volunteers and families. 

Please refer to these documents to review all aspects and then work with your Engagement Manager to help answer any additional questions or concerns you may have. (Documents are also available on our Forms page.)  

Interim COVID-19 Guidance for Volunteers (Updated: October 15, 2020)

Attendee Screening Log

Annual Permission Form
(Updated: September 2020)

Troop and Group Activity Application

COVID-19 Incident Report

Print at Home Signs for In-Person Troop Meetings & Activities 

Troop Checklist for Safe In-Person Meetings