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Renew her Girl Scout membership today!

Renew

Your Next Step, Powered by Girl Scouts!
New Badges, New Journeys, New Discoveries

What path will you choose next year? With new programs in outdoor adventure and STEM and the promise of dozens of new skills to learn and awards to earn, at Girl Scouts the trail is yours to blaze! You’re a force to be reckoned with, and we can help you unleash more of that unstoppable potential—in a place that’s all about championing girls’ success. Whatever the next step looks like for you, we can help you make it happen.  


Not yet a member? Join now

19_MarComm_SpringRenewal_Patch

Renew by May 31, 2019 to receive your FREE My Next Step, Powered by Girl Scouts patch!

Problems renewing? Contact Customer Care at 1.855.213.8555 (option 2), email us or type in the Let's Chat box in the bottom right corner of this page. 

Use these handy Membership Renewal Tips to assist you!

2019 GSNYPENN Early Bird Incentives: April 1-May 31, 2019 

GIRLS*  
All Renewals     My Next Step, Powered by Girl Scouts patch
(see above graphic)
LEADERS*  
First 100 to Renew     Special gift 
TROOPS  
75% 
Renewal
    
8 troops (2 per region) entered to win $200 gift card for use  toward a council program 
SERVICE UNITS  
50% Renewal     Girl Scouts G.I.R.L. Matte Vinyl Banner (3’x6’) - perfect for parades, recruitment & special events!
(see below graphic)
75% 
Renewal
    
$100 Service Unit Bonus 

*Check out the Sage Scholars Tuition Rewards Program for additional incentives

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.