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Staff Directory


Reach all staff by calling 1.855.213.8555. Customer Care will put you through to the appropriate person to help you!

Executive Services

Julie DaleChief Executive Officer
Jim MatthewsChief Financial Officer
Wendy CobrdaChief Marketing and Revenue Officer
Angela SmithExecutive Assistant to the CEO
Sandi Syrko-DiRubboExecutive Assistant to C-Suite Members
Cindy NeveretteOperations Coordinator
Courtlyn MorseData Specialist I
Kristine KrebsData Specialist II


Cicero Store315.698.9400 x2040
Horseheads Store607.796.6804 x2511
Johnson City Store607.724.6572 x2417
New Hartford Store315.733.2391 x2112

Community Development

Aletha RollinsSenior Director of Community Development
Donna ClarkCommunity Recruitment Manager
Eileen ShultisCommunity Recruitment Manager
Lisa KaminskiCommunity Recruitment Manager
Maureen HaydenCommunity Recruitment Manager
Tonilynn DavisCommunity Recruitment Manager
Jillian KerekesCommunity Recruitment Manager
Jennifer HagenCommunity Recruitment Manager
Dolly LaClairCommunity Recruitment Manager
Melanie MoonCommunity Recruitment Manager

Customer Opportunity

Sara ScottDirector of Customer Care and Opportunities
Kuyana TysonCustomer Care & Opportunity Manager
Nicole BarnardCustomer Care & Opportunity Manager
Rebecca WellnerCustomer Care & Opportunity Manager
Abigal GermanCustomer Care & Opportunity Manager
Lori JacksonCustomer Care & Opportunity Manager
Loren SwaitesCustomer Care & Opportunity Manager


JoAnne MorakDirector of Development
Reenie DaileyPartnership Outreach Manager


Colleen KaniaController
Cindy BrennanAccountant

The Girl Experience/Program Management

Liz SchmidtDirector, Girl Experience
LeAnn KeimGirl Experience Manager
Miranda NietoGirl Experience Manager
Karen StrifeGirl Experience Manager
Sarah PowersGirl Experience Manager
Samantha McCarthyGirl Experience Manager
Cheri PhillipsGirl Experience Manager
Angela ShawProgram Assistant

Human Resources

Danielle RocheHuman Resource Director
Katrina RigbyHuman Resources Generalist


Jaime AlvarezCommunications Director
Katie KaczorowskiMarketing & Signature Events Director
Jenn AsbellMultimedia Communications Specialist
Colleen WinschelMultimedia Communications Specialist

Membership Support

Christina VerrattiDirector of Membership Support
Colleen SaxbyVolunteer Services Manager
Tiffany BlumRegional Support Manager – Chenango, Madison, Otsego
Grace NassarRegional Support Manager – Herkimer, Oneida
Judi KnowltonRegional Support Manager – Jefferson, Oswego
Kerrie BlackRegional Support Manager – Broome, Delaware
Renee RiveraRegional Support Manager – Allegany, Schuyler, Steuben & Yates
Misty-Jo OsbornRegional Support Manager – Bradford, Chemung, Tioga (NY), and Tioga (PA)
Melissa ArthurRegional Support Manager - Wayne, Ontario
Amie CraftRegional Support Manager - St. Lawrence, Lewis, & Northern Herkimer
Meghan WingerterRegional Support Manager - Tompkins, Seneca, Cayuga, Cortland
Sadequa ForeRegional Support Manager - Onondaga County

Outdoor Initiatives

Liz SchmidtDirector of Outdoor Initiatives
Betheny JenningsOutdoor Program Manager, Trefoil
Mandi MillerOutdoor Program Manager, Comstock
Becca ScheetzOutdoor Program Manager, Hoover
Katie FalankOutdoor Program Manager, Amahami

Product Sales & Retail Operations

Andrea MastronardiSenior Director of Sales
Jaclyn StrazzullaProduct Sales Manager
JoAnn LangProduct Sales Coordinator
Susan BockSenior Manager of Retail Division
Judith AugustineStore Manager, Horseheads
Mary O'TooleStore Manager, Cicero
Judi CiccolellaSales Associate, New Hartford
Aletta LupoMobile Retail Associate


Kevin McCabeProperty Director
Don SniderRanger, Trefoil
Larry WarrenRanger, Amahami
Rob RutterRanger, Hoover
Sean CornellRanger, Comstock
Kevin AyresPart-Time Ranger, Amahami