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Service Centers & Hours of Operation

Please note that council operations have been affected by the COVID-19 global pandemic. View our latest response updates here

Customer Care Hours
Customer Care staff is available Monday-Friday via phone, email and web chat at the following times:

Regular Hours:
Mondays, 8:30 a.m.- 5 p.m. 
Tuesdays-Thursdays, 8:30 a.m.-6 p.m. 
Fridays, 8:30 a.m.-12:30 p.m.

Summer Hours (June 22-September 3, 2021):
Mondays-Thursdays, 8:30 a.m.-5 p.m. 
Fridays, 8:30 a.m.-12:30 p.m.

We Are Your One Stop For All Your Girl Scout Items!

Visit our What's In Store section for promotions and access to our online store.     

Cicero

8170 Thompson Rd.
Cicero, NY 13039
T: 315.698.9400 • F: 315.698.9500

Service Center Hours
Monday through Thursday 8:30 a.m. to 5 p.m.
Friday 8:30 a.m. to 12:30 p.m.

Store Hours
Store has reopened (effective April 6, 2021). Maximum capacity of 4 customers at a time. Customers must wear a mask and sign visitor log upon entry.

Regular Hours

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed

9 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

Closed 1st Saturday 
9 a.m. to 1 p.m.
Closed

Summer Hours (June 22-September 3, 2021)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

Closed 1st Saturday 
9 a.m. to 1 p.m.
Closed

Horseheads

226 Colonial Dr.
Horseheads, NY 14845
T: 607.796.6202 • F: 607.796.2462
Store T: 607.796.6804 • F: 607.796.5031

Service Center Hours
Monday through Thursday 8:30 a.m. to 5 p.m.
Friday 8:30 a.m. to 12:30 p.m.

Store Hours
Store has reopened (effective April 6, 2021). Maximum capacity of 4 customers at a time. Customers must wear a mask and sign visitor log upon entry.

Regular Hours

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed

10 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

10 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

10 a.m. to
1 p.m. and
2 p.m. to
6 p.m.

Closed
1 p.m. to
2 p.m.

Closed 1st Saturday
9 a.m. to 1 p.m.
Closed

Summer Hours (June 22-September 3, 2021)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

9 a.m. to
1 p.m. and
2 p.m. to
5 p.m.

Closed
1 p.m. to
2 p.m.

Closed 1st Saturday 
9 a.m. to 1 p.m.
Closed

 


Seneca Falls

12 N. Park St.
Seneca Falls, NY 13148
T: 315.698.9400

Service Center Hours
Please call or email the staff member you wish to meet with to arrange an appointment.

Store Hours
There is no Seneca Falls Store. Please call our Cicero Store at 315.698.9400 x2040 for information on how to pre-order and arrange for delivery. You can also shop our online store 24/7


Watertown

131 Washington St., Suite 306
Watertown, NY 13601
T: 315.782.1890 

Service Center Hours
Please call or email the staff member you wish to meet with to arrange an appointment.

Store Hours
There is no Watertown Store. Please call our Cicero Store at 315.698.9400 x2040 for information on how to pre-order and arrange for delivery. You can also shop our online store 24/7.

 

Please note: There are times during the winter when inclement weather forces us to close our Service Centers and Stores. We do our best to post a closure notice. To be sure we're here when you arrive, kindly call the store before you head out if the weather's not cooperating. Thank you!